What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
They were great. Told me what needed to be fixed and fixed it right away!
Excellent experience. John was most helpful and very professional. Service tech was very respectful of my time and got right to the job. I am a very grateful and happy customer and I already told John that I will be returning next week.
Truly the best shop for high performance vehicles of all types. Team is there to help you at anytime and the owner is hands on in the shop daily. 10/10
I am a car salesman over at Glassman Automotive Group (used cars Department) my name is Randall Walker. I send ALL of my customers that look at our NON SERVICED vehicles, over to franklin auto because they are EXTREMELY THOROUGH! There are no surprises for my customer after purchase which means they absolutely know if anything needs repair before they buy a less expensive vehicle that we have not nor will not service due to age or mileage. I highly recommend Franklin Auto not only for their thoroughness, but also for their UNBEATABLE PRICES! Take it from a car sales professional, you should be doing business with this auto shop.
I was a first time customer and had a great experience. They called me the day I towed my car there and told me what was wrong and how much it would be to fix it. (Needed a new ignition switch). My repairs took a little longer than expected and they were more than accommodating and even gave me a discount. They were honest and genuine with me over the phone and in person. 10/10 would recommend!
Very professional and took the time to answer my questions as well as demonstrated the repairs that were completed.