What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
I took my 1968 Cadillac Deville to Franklin auto for repairs and I was serviced by the general manager Josh. Josh took good care of me and my car. It's good to know we have a good and trustworthy auto service mechanic in the neighborhood. Josh keep me posted on everything being done.
I would recommend Franklin Auto Service to everyone! They run their business/service on integrity, honesty, great customer service, great car service, and their prices are fair! Give them a try, you will not be disappointed.
I’ve never been to an auto shop before but I am very happy I chose to go to this one. My car got towed there around 4pm and Josh at the front counter was super respectful and nice and explained everything very well. It was fixed and ready to drive home in less than 24 hours! I’m very pleased with this mechanic and will definitely be back.
Great little shop! I had an alignment done on my 335xi. They were quick and responsive to my questions.
Despite the circumstances I was able to find this shop out of luck when my car messed up. From the beginning Josh was helpful and explained to me everything that was wrong and what needed to be done. Not a lot of people are that clear and honest with you. I’m very happy to have found this gem and if my car is ever in any unfortunate situation again I know where to go! Thank you guys so much
This is a nice gem of a shop, right in the heart of downtown Franklin, conveniently located for those in Bloomfield Township and the surrounding area. I was looking for a trustworthy independent mechanic and came here to have a repair done. It was all taken care of at a reasonable price. Then a few months later an issue arose that took me back into the shop. After discussing the issue with Josh, Pam, and Darryl we figured out the issue and they totally took care of the situation. They went above and beyond what others might have done, and were friendly and professional throughout. Great to know there are still folks out there who stand behind their operations and take care of their customers.