Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Franklin Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Franklin Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Birmingham Bloomfield Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

It was my first time having my car serviced at Franklin Auto service. I’ve heard great things about them from multiple people. I had nothing but a fantastic experience. They were able to diagnose the problem within a few hours of dropping the car off. And I was able to pick my car up the next day. The service was fantastic. Communication was excellent and the pricing was very reasonable. quotes-image
, 07/25/2024
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It's a real pleasure having a full-service gas station in the area. They are friendly and helpful at reasonable prices. We buy our gas here, but we also have our oil changes, snow tire purchases and rotations, and other service needs handled here. Highly recommend!quotes-image
, 05/29/2024
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