Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Franklin Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Franklin Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Birmingham Bloomfield Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

My vehicle broke down right in the middle of Maple and Telegraph. Called tow truck company and as I waited I googled auto repair shops near by. Franklin Autos had the highest reviews and was close by. The reviews were well deserved! Fixed my car at a very fair price and while I was scrambling with Uber to get back home the owner was intuitive and generous enough to say "you want a loaner"! In this day and age WoW-good work, fair price and empathy has my business for as long as I am in MI. quotes-image
, 08/18/2024
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The most honest people I have ever dealt with! !quotes-image
, 08/13/2024
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