Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Franklin Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Franklin Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree Disagree Strongly
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Birmingham Bloomfield Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Stopped into Franklin Auto Repair while traveling through Marietta with an issue on my catalytic converter. Dan, Elvin, and Khan got me taken care of and back on the road fast. What I appreciated most was that Dan was upfront from the beginning. He explained the best-case, middle-case, and worst-case scenarios so I knew what I was dealing with before any work started. No surprises, no guessing, and no unrealistic promises. Just straight answers. Elvin and Khan took a look at it, put their heads together, and got the issue fixed. They worked efficiently, the repair was done right, and they got me back on the road a lot quicker than I expected. As someone passing through town, it's easy to worry about getting stuck somewhere or being told you need a bunch of extra work. That wasn't the case here. They identified the problem, fixed it, and got me moving again. Good people, solid work, and a straightforward experience. I'd recommend them to anyone needing automotive work in the Marietta area. quotes-image
, 06/07/2026
Best of the best!!!! Wonderful service fair prices and they will bend over backwards to make you happy!!!!! Darrell marx the owner is terrific!!! Fsmily owned and the work is incredible. So rare to have a gas station and auto repsir right in downtown Franklin. Leave your car get a loaner!!!!! Cant ask for more!!!❤️❤️❤️🙏🙏🙏quotes-image
, 12/04/2025
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