Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Franklin Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Franklin Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Birmingham Bloomfield Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Awesome job… with great pricing. quotes-image
, 10/26/2026
I want to say first of all very friendly staff and owner. Everything amazing here, they do amazing quality work. Definitely recommend and going back, now I have two shops, a tire shop and a mom and pop shop. If u ever need help I know how to do brakes and oil. Willing to learn. Thank you for going over everything and being such a honest shop. Love ya see u soon.quotes-image
, 10/05/2026