Customer Reviews

Franklin, MI

They are so wonderful! Very honest! They have been servicing my van for years! The only place I’ll ever take it!

Steve Girard

Franklin, MI

Quick, HONEST service.

Breck Watt

Franklin, MI

Stopped in due to a tire leak and they helped me right then and there despite being busy.

Adam Shapiro

Franklin, MI

They worked on a difficult issue and got it resolved..outstanding customer service!

Karl Weiss

Franklin, MI

Best service anywhere. They always take care of any needs that i have Last of the mohicans. For an extra small fee they will pump your gas snd clean your windows. Love them

Fonda Droz-schwartz

Franklin, MI

Fast service. Very nice place.

Joachim Wekenmann

Franklin, MI

They were very quick, friendly and reasonably priced.

Julia

Franklin, MI

Couldn’t ask for better service and punctuality

Keith Wojtowicz

Franklin, MI

I'm moving but I'll come back to you when I need service. You're the best!

Linda Hoes

Franklin, MI

Franklin Auto has taken great care of our cars for several years. Yesterday, I had a flat tire at 5:30 pm and they took care of it, even though they close at 6 pm. I highly recommend Franklin Auto!

cindyjo collon

Franklin, MI

Stopped into Franklin Auto Repair while traveling through Marietta with an issue on my catalytic converter. Dan, Elvin, and Khan got me taken care of and back on the road fast. What I appreciated most was that Dan was upfront from the beginning. He explained the best-case, middle-case, and worst-case scenarios so I knew what I was dealing with before any work started. No surprises, no guessing, and no unrealistic promises. Just straight answers. Elvin and Khan took a look at it, put their heads together, and got the issue fixed. They worked efficiently, the repair was done right, and they got me back on the road a lot quicker than I expected. As someone passing through town, it's easy to worry about getting stuck somewhere or being told you need a bunch of extra work. That wasn't the case here. They identified the problem, fixed it, and got me moving again. Good people, solid work, and a straightforward experience. I'd recommend them to anyone needing automotive work in the Marietta area.

Lamar Hatchett

Best of the best!!!! Wonderful service fair prices and they will bend over backwards to make you happy!!!!! Darrell marx the owner is terrific!!! Fsmily owned and the work is incredible. So rare to have a gas station and auto repsir right in downtown Franklin. Leave your car get a loaner!!!!! Cant ask for more!!!❤️❤️❤️🙏🙏🙏

fonda schwartz

Franklin is the go-to for servicing an out-of-warranty vehicle. They are very professional with clean estimates and no b.s. It's hard to find good service in this day and age, but these guys offer it in spades. (I think they must also be the candy & gum shop of choice for the town's kids because their counter selection is incredible! 😂)

Chester Dawson

Excellent customer service!

Sherry Pianko

Kirk was extremely kind and helpful! I stopped by in a panic and he was able to help me out swiftly!

Rachel Figot

I am extremely happy with the service I received from Franklin Auto Service. I wont give a long dissertation on my situation. However, I will simply say that you can trust them, their pricing is fair and their automotive knowledge is top tier. I'll never go anywhere else.

David Short

I LOVE Franklin Auto Service. Found this place on a whim, and am so glad I did. Super fast, waaaay cheaper than the dealership, and they’re HONEST. I know I can trust the price and the work!

Brittanie Chin

Great service from Franklin Auto Service.

Tom Lydick

Friendly, fast and complete with quality care.

David

Very good mechanics great customer service very timely repairs excellent work

Jason Bachman

Always eager to help in any way

Deena Canvasser

We have used Franklin Auto Service for several years, we are using them for all our vehicle needs. Honest and reliable.

Aimee Badreddine

Brought a Subaru to them to inspect before purchasing. CARFAX recommended them as the shop that saw the most Subarus in the area, aside from the stealerships. They were absolutely fantastic. Professional, inquisitive, and honest. The tech took the time to explain and show things I didn’t understand at first. The cost was very fair and the time spent was not wasted. Would highly recommend for such service. I also had them quote one of the repairs and that was also competitive.

Ryan Kmieciak

My wife and I have taken our vehicles here for repairs and have been very happy. The staff is friendly and helpful - and very reasonable prices

Aaron Hrcka

Great shop. Always do honest work and do a good job. I've brought them my Toyota several times when it needed work

Faris H

My vehicle broke down right in the middle of Maple and Telegraph. Called tow truck company and as I waited I googled auto repair shops near by. Franklin Autos had the highest reviews and was close by. The reviews were well deserved! Fixed my car at a very fair price and while I was scrambling with Uber to get back home the owner was intuitive and generous enough to say "you want a loaner"! In this day and age WoW-good work, fair price and empathy has my business for as long as I am in MI.

Jon Neely

The most honest people I have ever dealt with! !

Susan Sosnick

It was my first time having my car serviced at Franklin Auto service. I’ve heard great things about them from multiple people. I had nothing but a fantastic experience. They were able to diagnose the problem within a few hours of dropping the car off. And I was able to pick my car up the next day. The service was fantastic. Communication was excellent and the pricing was very reasonable.

Claudia Zonca

It's a real pleasure having a full-service gas station in the area. They are friendly and helpful at reasonable prices. We buy our gas here, but we also have our oil changes, snow tire purchases and rotations, and other service needs handled here. Highly recommend!

Erika Smith

Home town auto shop. They move a little slower than the corporate people but they do better work for fair prices.

David Burrell

Did great work at a reasonable price. Very happy and would recommend.

Captain Dave

Old timey gas station with full service pumps. I highly recommend this place if you're in the area.

Brian Johnson

Alignment

They definitely deserve 5 star rating. Brought my old car in for an alignment and they made the time to do it right, even with special requests. Will definitely be back here in the future.

Jason Lawshe

My fiancee and I are were new to the area and needed car work done. Once we started coming here we never looked back! They are always friendly and transparent. They treat customers like people and make sure to explain everything in detail.

Chelsea Bowman

Fast and fair pricing

Mihai Rosu

I was looking for a new mechanic since mine had retired, however I was taking my time to do this. But, I had an unexpected problem with my car so I had to find someone quick. When I googled mechanics near me you where one of the companies that I found. I was pleased with your rating and positive reviews and you did not disappoint me. I was very pleased your service. My final bill was actually less than what I was quoted. You are officially my new car service center.

Karen Stephens

The owner is amazing, honest and friendly. Very fair and honest. The mechanics are excellent and courteous. All professional and nice to deal with.

Robert Whitson

They were great. Told me what needed to be fixed and fixed it right away!

Stephanie Bradley

Excellent experience. John was most helpful and very professional. Service tech was very respectful of my time and got right to the job. I am a very grateful and happy customer and I already told John that I will be returning next week.

Aaron Sample

Truly the best shop for high performance vehicles of all types. Team is there to help you at anytime and the owner is hands on in the shop daily. 10/10

Alberta Hernandez

Miscellaneous Services

I am a car salesman over at Glassman Automotive Group (used cars Department) my name is Randall Walker. I send ALL of my customers that look at our NON SERVICED vehicles, over to franklin auto because they are EXTREMELY THOROUGH! There are no surprises for my customer after purchase which means they absolutely know if anything needs repair before they buy a less expensive vehicle that we have not nor will not service due to age or mileage. I highly recommend Franklin Auto not only for their thoroughness, but also for their UNBEATABLE PRICES! Take it from a car sales professional, you should be doing business with this auto shop.

Randall Walker

Electrical Services

I was a first time customer and had a great experience. They called me the day I towed my car there and told me what was wrong and how much it would be to fix it. (Needed a new ignition switch). My repairs took a little longer than expected and they were more than accommodating and even gave me a discount. They were honest and genuine with me over the phone and in person. 10/10 would recommend!

Taylor Burch

Very professional and took the time to answer my questions as well as demonstrated the repairs that were completed.

Patrick Stahl

Recommend

These guys are great. Super friendly, professional, knowledgeable, share information and answer questions till you are satisfied. It's just a 3 guy shop, but I was impressed with how fast they turned my car around, and I'm happy with how well it's running again.

Ann Sawyer

Seriously the best service at a auto service center that I have ever had. Prompt professional and helped me out in a jam without blinking an eye. I would recommend them for any automotive work whatsoever.

Laurence

Very polite and honest. Great service. Plan to use again if have any future car problems.

Marci Bloom-Vettese

Quick Lube Services

Absolutely excellent experience. Called last minute for an oil change and they fit me in. The owners are super kind and honest. This was my first time here and I'll definitely be back! Wonderful! Thank you

Thomas Bonan

Fantastic service. I was visiting from out of town when our rental car got a flat. I called the shop and they said they could fix it right away. Within 15 min, I drive away happily. Great people, great service.

Will Merrick

10/10 super fast turnaround, great work, great price. Family owned, they know what they're doing.

Robbie Veraldi

They did a great job repairing my car at a reasonable price.

David Whitman