What People Say About Us
Very good customer service... I needed my break lights replaced and they did it right away.
Hands down the best Auto Service shop I've ever been to. The people are very very nice. They're extremely knowledgeable and do quality service within no time. Albeit a bit expensive for labor charges, the quality of service is amazing. Situated in Franklin historic village, this place is owned by a single family. I can't stress this enough, this place is awesome for any kind of car repair..
No need to look for anyone else. Good price, good people, and honest.
I called Rudy, and explained the problem he was able to confirm and had car fixed expeditiously not to mention that he was courteous and friendly .
I trust their work which is vital in an auto shop. The cost is higher for same service elsewhere (as is gas) but they I'm sure their overhead is as well. I pay more to bring my cars here but as look as I continue to trust them, I don't plan on changing.
Great place with great people. Recommended!
Focused on customer service
Great place! Their service was great and fast. These guys are honest and reliable.
Everyone here was extremely helpful, kind, and accommodating. I will definitely be back!
Family owned place with exceptional service at a great price.
Good and fast service. Very respectful and informative people.
They are very professional and kind people. My car's noise problem has been annoying me for a couple months, and I went to many other brand car service centers to do the check, none of them did really help. Until I got here, people working in Franklin Auto Service are quite professional, they figured out the reason and gave effective solutions.
Josh has been our go to guy for 10 years
Franklin Auto is a great example of what a home town auto repair shop should be. Friendly staff, quality work and a fair price.
Great place with great people.
It is very hard to find trustworthy mechanics who will fix everything for a reasonable price and I would give this place a 5 star!
I have lived in the area for 5 years and I feel lucky to have found Franklin Service Station. They are always fair and honest and have even loaned me a car a couple of times. They excel in this new age of customer service.
Didn't actually get a car service done here but I needed help to put on my license plate on my new car. They did it for free. Very kind and polite staff !!
Awesome service, from IL headed to family Christmas party with family, when front drive shaft issues, with wife and 2 grand kids, they had me in and out within an hour, it was like a miracle the service and attention they serviced us with, God Bless all of them, even their customers attention they gave have grand kids.
Called to see if I could get my tires rotated and was able to go right in. Service was quick and the employees were very friendly.
Kindest, people I've ever met. Service was top notch and we will definitely be return customers.
Everyone over at Franklin was very professional and knowledgeable. After receiving a quote from the dealership Franklin looked over the car and gave me an honest assessment of the needed repairs. Needless to say that they easily beat the dealership?s quote!
Capable of complex projects. Replacing water pump required removing turbo from Regal. They pulled it off. Will consider again for all future auto repairs.
Always helpful, honest and knowledgeable. These guys are GREAT! We wouldn?t trust our cars to anyone else.
Very quick diagnosis and fast, multiple, repairs. Very reasonable charge. Also picked me up at home. Would recommend highly!